Jan 19th, 2005, 21:15
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Junior Member
注册日期: Jan 2005
帖子: 27
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BESTBUY网上购物新进展!
本人去年12月在BESTBUY网上购物,不想今年ORDER被取消.打电话发EMAIL查询没什么消息,今天突然收到一邮件,如下. 我感觉被FUTURESHOP骗了似的.从BESTBUY买东西要我上FUTURESHOP网站干吗?可发件地址确实来自BESTBUY. 奇怪!!!! 有大侠能解释清楚吗?  Date: Wed, 19 Jan 2005 17  23 -0400 From: "CustomerService" <CustomerService@bestbuycanada.ca> Subject: Re: MX0000580707 please check why my order was cancelled? To: xxxxxx Dear XXXXXX: Your order was cancelled as we had an expiry date of 12/2004 for your credit card. We tried to authorize your card twice in December when the expiry was still valid. We were declined both times. The card was tried again in the new year but as the date was not current the order was cancelled. I apologize for any inconvenience this may have cause for you. Please be advised that the credit card that you provided on this order has expired. In order for us to process your order, we require a credit card with a valid expiration date. Please read the steps below which will assist you in updating your current credit card information: 1) Log onto FutureShop.ca using your email address and password. 2) Click on My Orders, which you will find in the upper right corner of our home page. 3) Click on your order number. 4) Choose the Change Billing Information option and fill in the required fields. 5) Click on Submit Modification and your account is updated. If you require any assistance, we may be contacted 24 hours a day 7 days a week at 1-800-663-2275 or by email at websupportcan@futureshop.com. Please select option 2 for Future Shop Web Support. Please update this information within 4 calendar days. If no response is received, we will cancel your order. Sincerely, Amanda C. Customer Care Best Buy Canada |
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