Jun 5th, 2011, 22:55 | #1 |
Junior Member
注册日期: Jun 2011
帖子: 10
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紧急求助!遭遇RBC银行欺骗
本人在RBC贷款,清楚记得没有签有关保险文件。首月被charge home protector fee后,打电话马上停缴,但想追回已付款项,这中间持续三年未果,直到40天前被明确告之不能拿到REFUND,因已签相关文件.索要文件发现全系伪造,包括中文签名. 气愤非常.打若干电话给MORGAGE CENTER后被告之调查,再调查,无果. 一个月后上周直接去分行问询得到一个意外结果,当银行人员通过传真得到文件 ,一眼看去签名却变成我的真签名,我当时被震地呆若木鸡,以为自己犯了大错。但仔细能看,传真文件质量及差,中文签名明显看得出copy/paste痕迹.与我手中并不是同一份,但内容一样。假签名的那份在电脑中已消失了。我索要原文被敷衍。我当时气得不能自己,竟又答应给他们两天时间继续调查。 问题是我已不在信任他们, 不知下次他们会不会再做什么来掩盖。继续伤害我。 我该怎么办? 请网友给我出出主意.并把我的故事转发。先谢过! |
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Jun 6th, 2011, 14:07 | 只看该作者 #12 |
Junior Member
注册日期: Jun 2011
帖子: 10
声望: 0
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Thanks everybody's concern and give me ideas. I'll continued to report my process. 1.) Today I called the call center again, and find another fact, there is a cancellation form in my file which I don't know before and i already request to mail to me. somebody remind me to this clue.thanks them. but the call center refused to give me reference number. I threaten I record it already then I only got the name. 2.)I called the branch first time talk to the people who know my issue on Friday.and was told if I request my money back maybe ok due to small money, but if I want to make it clear the signature true or not even the branch manager can't. so I hang up. 3.) Later I think maybe It's better to talk the branch senior management, and see if I could get a respond from them. but the front desk put me on hold over 10 minutes, so I gave up. 4.)I took half day off and went to police station to inquire relate information and I got a phone number: FRAUD INTAKE 905-830-0303-6627. I'm going to call later. and also i want to write a letter to VP of RBC and see if can get a satisfy answer. 5.) right now I realize it's a long way to go.i think it too simple before.If I decide to go further, it's going to cost me a lot of time.So I need u guys encourage and help. 6.)right now there is another suggestion is give up. what u guys think? due to computer reason next time I'll write in hanzi. thanks again. |
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Jun 10th, 2011, 10:05 | 只看该作者 #15 |
Senior Member
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还有这事儿? LZ一定要争取到底! |
健康元素 www.nelements.ca
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