Dec 12th, 2007, 00:23 | #1 |
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注册日期: Jun 2007
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工作机会:中文客户服务&销售 $10-$12/小时,西人公司,尽早申请
Industry: Telecommunication Service Location: Toronto Job Application Closing Date:Dec 21 2007
Job Title: CUSTOMER CARE & SALES (4 Positions) Position: Customer Care & Sales Associate Department: Customer Service Status: 6 month contract w/ full-time option Hours: 35 - 40/week Hourly Rate $10-$12 Reports to: Manager, Customer Service Position Responsibilities: • Handle customer requests or inquiries concerning services, products, account enquiries, billing, equipment and claims • Continually maintain working knowledge of all company products, services and promotions • Make recommendations according to customer’s needs on features, upgrades and plans. • Providing Pre- and post sales support Via E-mail and phone • Maintain a high level of customer service at all times • Responsible for improving customer retention through programs and service provided to the customer • Utilize operational systems to process purchases of products and services; i.e. collections, payments. • Will require flexibility for day, evening, weekend and/or holiday shifts Professional Qualifications: • Excellent command of Mandarin or Cantonese • Good computer skill • Previous call center experience is an asset. • Excellent communication skills • A background in Customer Service is an asset • Good command in written English • highly motivated and assertive individuals Job description outlines the general core requirements and accountability for the Customer care & sales associates position and may be subject to change at the discretion of Customer Service Management. Please submit your resume hr@chinesecsr.com with the subject "Customer Service opportunity". |
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Dec 14th, 2007, 21:34 | 只看该作者 #2 |
Junior Member
注册日期: Dec 2007
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帮COMWAVE找人啊? http://www.comwave.net/CDN/company_employment.htm |
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