工作机会：中文客户技术支持 $11-$14/小时，西人公司，尽早申请

1treehill · Dec 12th, 2007, 00:27

Industry: Telecommunication Service
Location: Toronto
Job Application Closing Date：Dec 21 2007


Your opportunity to have Canadian working experience
 English working environment to improve your oral and written English
 Continuously training program for your career path in Customer Service & Telecommunication industry
 Career opportunities and greater job responsibility on offer
 Great working environment

Job title: TECHNICAL SERVICES ASSOCIATE (2 Positions)
Position: Technical Services Associate
Department: Technical Services
Status: 6 month contract w/ full-time option
Hours: 35 - 40/week
Hourly Rate $11- $14
Reports to: Manager, Technical Services

Position Responsibilities:
• Respond to all incoming inquiries (calls and remote customer support) and concerns
• Provide an exceptional level technical support to customers by actively listening, documenting, and striving for a high level of first call resolution
• Interface with other departments and groups when required; re-direct appropriate calls to other departments.
• Work with management and Operations on special projects when required.

Professional Qualifications:
• Excellent command of Mandarin or Cantonese
• Good command in written English
• Minimum high school education – University degree with majors in telecommunication or computer technology is preferred
• Strong knowledge of Windows 95/98/NT/ME/2K/XP/Vista
• Working knowledge of Internet Explorer, Mozilla Firefox, and Netscape
• Strong knowledge of the Internet and related protocol & applications such as: TCP/IP, DHCP, PPPoE, Telnet, Ping, Tracert, routers, and networking are preferred
• Basic knowledge of SIP, MGCP is an asset
• Working knowledge – MS Word & Excel
• Acute analytical skills with the ability to use logic to modularize and break down complex issues
• Effective soft skills with a track record for neutralizing tense situations is preferred
• Touch typing (50 WPM or more) is preferred
• IT certifications such as: MCSE, A+, CCNA, are assets
• Will require flexibility for day, evening, weekend and/or holiday shifts

Job description outlines the general core requirements and accountability for the Technical Services Associate position and may be subject to change at the discretion of Technical Services Management.

Please submit your resume hr@chinesecsr.com with the subject "Technical Services Associate opportunity".

jacky2k3 · Dec 14th, 2007, 21:25

工作地点在哪里？

Comtech · Dec 14th, 2007, 21:34

帮COMWAVE找人啊?
http://www.comwave.net/CDN/company_employment.htm

Dec 12th, 2007, 00:27	#1
1treehill Junior Member 注册日期: Jun 2007 帖子: 12	工作机会：中文客户技术支持 $11-$14/小时，西人公司，尽早申请 Industry: Telecommunication Service Location: Toronto Job Application Closing Date：Dec 21 2007  Your opportunity to have Canadian working experience  English working environment to improve your oral and written English  Continuously training program for your career path in Customer Service & Telecommunication industry  Career opportunities and greater job responsibility on offer  Great working environment Job title: TECHNICAL SERVICES ASSOCIATE (2 Positions) Position: Technical Services Associate Department: Technical Services Status: 6 month contract w/ full-time option Hours: 35 - 40/week Hourly Rate $11- $14 Reports to: Manager, Technical Services Position Responsibilities: • Respond to all incoming inquiries (calls and remote customer support) and concerns • Provide an exceptional level technical support to customers by actively listening, documenting, and striving for a high level of first call resolution • Interface with other departments and groups when required; re-direct appropriate calls to other departments. • Work with management and Operations on special projects when required. Professional Qualifications: • Excellent command of Mandarin or Cantonese • Good command in written English • Minimum high school education – University degree with majors in telecommunication or computer technology is preferred • Strong knowledge of Windows 95/98/NT/ME/2K/XP/Vista • Working knowledge of Internet Explorer, Mozilla Firefox, and Netscape • Strong knowledge of the Internet and related protocol & applications such as: TCP/IP, DHCP, PPPoE, Telnet, Ping, Tracert, routers, and networking are preferred • Basic knowledge of SIP, MGCP is an asset • Working knowledge – MS Word & Excel • Acute analytical skills with the ability to use logic to modularize and break down complex issues • Effective soft skills with a track record for neutralizing tense situations is preferred • Touch typing (50 WPM or more) is preferred • IT certifications such as: MCSE, A+, CCNA, are assets • Will require flexibility for day, evening, weekend and/or holiday shifts Job description outlines the general core requirements and accountability for the Technical Services Associate position and may be subject to change at the discretion of Technical Services Management. Please submit your resume hr@chinesecsr.com with the subject "Technical Services Associate opportunity".
1treehill Junior Member 注册日期: Jun 2007 帖子: 12

Dec 14th, 2007, 21:25	只看该作者 #2
jacky2k3 Senior Member 注册日期: Jul 2004 帖子: 100 声望: 0	工作地点在哪里？
jacky2k3 Senior Member 注册日期: Jul 2004 帖子: 100 声望: 0

Dec 14th, 2007, 21:34	只看该作者 #3
Comtech Junior Member 注册日期: Dec 2007 帖子: 2 声望: 0	帮COMWAVE找人啊? http://www.comwave.net/CDN/company_employment.htm
Comtech Junior Member 注册日期: Dec 2007 帖子: 2 声望: 0