这儿的骗子也不少

rosery · Jul 31st, 2007, 20:28

大家装rogers时千万要小心，叫你装时一种嘴脸，装后交钱又一种嘴脸。今年我装Rogers时，说好不签合同，上网25%折扣，cable25%，电话免费9个月，无安装费，任何时候不用，只要提前30天告知就行。最后上网没折扣，电话有安装费，别人的手机费用也放在我帐单上（已退钱了）。我想取消，说不行必须要用满一年，免得叫你赔前几个月的电话费用，哪里有地方投诉。

wshsj0413 · Jul 31st, 2007, 20:37

How to Complain to Rogers

If you are unhappy with Rogers, please forward your complaints to Rogers executives directly. This will ensure your comments are heard and taken into consideration for future policy changes.

Mail a formal letter to:

The Office of the President
Rogers Cablesystems - Rogers Yahoo! HiSpeed Internet
855 York Mills Rd
Don Mills, Ontario
M3B 1Z1

You can use this address also to complain about the performance issues and other problems that you cannot get resolved through customer service channels.

When writing, to ensure that you are listened to, explain your issue carefully, directly and as simply as you can. Don't rant. I am sure they ignore rants!

Probably like a resume ... you have no more than a minute's reading time to make an impression that they will want to read on and treat your complaint seriously. Rants are too hard to read.

rosery · Aug 1st, 2007, 10:52

昨天打电话去1-800-xxx-xxx，有个讲国语的lady接了电话，说天下没有免费的午餐，看来我得写信给他们的经理，顺便连那lady一起投诉。

真累 · Aug 1st, 2007, 11:00

为了我们大家，忍忍算了
我身边一个山东人，只要是有免费的优惠期限时他就去申请，一过免费他就报停，这样几次后，现在我们附近的roggers和bell一听到是中国人就非常谨慎并透露着不信任。

redham · Aug 4th, 2007, 16:56

引用:

作者: 真累

为了我们大家，忍忍算了
我身边一个山东人，只要是有免费的优惠期限时他就去申请，一过免费他就报停，这样几次后，现在我们附近的roggers和bell一听到是中国人就非常谨慎并透露着不信任。

洋人，印拔人就没有这种事吗？不想做就取消这个免费政策算了，从我的经历看这两家公司的服务都不怎么样！

Jul 31st, 2007, 20:28	#1
rosery Senior Member 注册日期: Oct 2005 帖子: 268	这儿的骗子也不少大家装rogers时千万要小心，叫你装时一种嘴脸，装后交钱又一种嘴脸。今年我装Rogers时，说好不签合同，上网25%折扣，cable25%，电话免费9个月，无安装费，任何时候不用，只要提前30天告知就行。最后上网没折扣，电话有安装费，别人的手机费用也放在我帐单上（已退钱了）。我想取消，说不行必须要用满一年，免得叫你赔前几个月的电话费用，哪里有地方投诉。
rosery Senior Member 注册日期: Oct 2005 帖子: 268

Aug 1st, 2007, 11:00	只看该作者 #4
真累 Senior Member 注册日期: May 2007 帖子: 108 声望: 0	为了我们大家，忍忍算了我身边一个山东人，只要是有免费的优惠期限时他就去申请，一过免费他就报停，这样几次后，现在我们附近的roggers和bell一听到是中国人就非常谨慎并透露着不信任。
真累 Senior Member 注册日期: May 2007 帖子: 108 声望: 0

Jul 31st, 2007, 20:37	只看该作者 #2
wshsj0413 Senior Member 注册日期: Nov 2006 帖子: 1,078 声望: 1193771	How to Complain to Rogers If you are unhappy with Rogers, please forward your complaints to Rogers executives directly. This will ensure your comments are heard and taken into consideration for future policy changes. Mail a formal letter to: The Office of the President Rogers Cablesystems - Rogers Yahoo! HiSpeed Internet 855 York Mills Rd Don Mills, Ontario M3B 1Z1 You can use this address also to complain about the performance issues and other problems that you cannot get resolved through customer service channels. When writing, to ensure that you are listened to, explain your issue carefully, directly and as simply as you can. Don't rant. I am sure they ignore rants! Probably like a resume ... you have no more than a minute's reading time to make an impression that they will want to read on and treat your complaint seriously. Rants are too hard to read.

Aug 1st, 2007, 10:52	只看该作者 #3
rosery Senior Member 注册日期: Oct 2005 帖子: 268 声望: 22466133	昨天打电话去1-800-xxx-xxx，有个讲国语的lady接了电话，说天下没有免费的午餐，看来我得写信给他们的经理，顺便连那lady一起投诉。