【注意】计算机专业工作机会

abcdedcba · Jun 1st, 2010, 22:42

朋友所在公司有3种职位招人，一个在Edmonton，两个在Regina。
1，Data Center Operations Manager（Regina）
2，Service Delivery Manager（Regina）
3，Application Support Analysts – Edmonton based – 3 full-time positions
都是和计算机有关的工作，我是外行，说不明白，如果有感兴趣的，跟贴留下EMAIL，我把具体要求Email过去。

abcdedcba · Jun 1st, 2010, 22:48

Application Support Analysts – Edmonton based – 3 full-time positions

Main Responsibilities:
• Design, develop, test and implement application changes or enhancements.
• Participate on projects as required.
• Develop and maintain a good relationship with clients at both the user and managerial levels.
• Appropriately manage client expectations on Help Requests and System Requests.
• Understand and apply Help Request, System Request and Change Management processes as they apply to account/applications supported.
• Understand and apply the Service Level Agreement (SLA) as it applies to Help Requests and System Requests.
• Analyze problems and understand the impact of a problem on the application and on the client.
• Provide accurate estimates for Help Requests and System Requests.
• Analyze user requirements for changes or enhancements.
• Submit regular status reports to business lead and the client.
• Maintain and create system documentation for each supported application including enterprise architecture repositories.

Required Skills – Level: Application to Mastery:
• Microsoft Access
• Java EE (Enterprise Edition) – Application
• Java Persistance framework - Application
• Java MVC (Model-View-Controller) framework– Application
• JavaScript – Application
• AJAX framework – Application
• HTML– Application
• CSS (Cascading Style sheets) – Application
• Oracle PL/SQL
• ASP
• Crystal Reports
• Oracle 10g RDBMS
• SQL
• Good team player
• Continuously motivated to improve quality and efficiency
• Strong written and verbal English communication skills

abcdedcba · Jun 1st, 2010, 22:52

Data Center Operations Manager

This position provides 24x7 data center operations management for our critical data center facilities. The role includes white space management, M&E management, change management, and incident management in support of the primary Operations Manager. The data center workload consists of business critical IT equipment, vendor equipment and telecom equipment.

This role will be located in Regina, Saskatchewan

• Be responsible for providing effective and efficient utilization of resources to sustain the systems and services required to meet customer expectations and requirements
• Ensure that all systems and services are in compliance with established policies and baselines
• Be responsible for career and performance management of all assigned personnel to include performance assessment, competency assessment, training / development, and compensation actions
• Ensure that staffing levels are maintained at optimal levels and all personnel have the full set of skills and competencies to meet current work assignments * Ensure personnel are developing competencies in preparation for future career positions
• Be responsible for the Data Center environment including Storage, Back-ups, Job Scheduling, Data Center operations, and supporting infrastructure and applications

Leadership / Change Functions:
• Be responsible for selecting, developing, and motivating staff members and performing management administrative functions
• Manage and direct the activities of staff
• Provide guidance as appropriate
• Lead a team of employees in the execution of IT service delivery to include the adherence to defined processes and methods, review of results, and evaluation
• Support defined processes through effective management
• Build effective teams committed to organizational goals
• Foster collaboration among team members and among teams
• Use teams to address relevant issues
• Support new company programs through participation and engaging others
• Challenge the status quo and champion new initiatives
• Act as a catalyst of change and stimulate others to change
• Pave the way for needed changes
• Manage implementation effectively
Requirements: Data Center Operations Management Qualifications:
• A Bachelor's degree in Computer Science, Management Information Systems, or Business / Accounting is required
• An MBA or MS / MA in a related field will be a plus
• Minimum 5 years of management experience in IT
Specific Experience Qualifications:
• Demonstrated experience with Data Center Operations and related project implementation and management
• Demonstrated ability to develop and manage an IT Team
• Experience working in IT Operations including knowledge of common tools, methods, and techniques

abcdedcba · Jun 1st, 2010, 22:53

Service Delivery Manager

We are seeking an experienced service delivery manager with expertise in providing service in the Enterprise Data Centre / Infrastructure services areas of IT; with specific experience of a service environment that is transformed as a contract deliverable. That can demonstrate a history (5years+) of delivery IT service to clients in the private and public sector that delivered demonstrable value to the client

This role will be located in Regina, Saskatchewan

The role holder is accountable for managing service delivery of a high complexity into one or more customer accounts. The customer relationship will typically be at Director/Board level & the contract will include resource management, cost control & achievement of productivity improvements.

KEY ACCOUNTABILITIES
• Leads service delivery to customer(s) in order to deliver contracted service commitments & continual service improvements (typically Director/Board level).
• Actively owns service risks, controls service costs & improve productivity of high complexity contracts for customers in order to increase profitability & continually improve cost effectiveness.
• In conjunction with the customer (typically at Director/Board level) stimulates & defines requirements for new service as part of an IT Service Strategy. Ensures such services are professionally introduced & accepted.
• Proactively leads suppliers in a service partnership as ‘one service team’ to customers (typically operating at Director/Board level).
• Leads & is a regular contributor & innovator to the continual improvement of Service Delivery standards & practices for the customer contract & community.

Leads, motivates & develops a team of service delivery & technical service staff.

DIMENSIONS
• Accountable for service delivery of high complexity contracts.
• Accountable for a cost budget of >C$5 million per anum.

Typically manages 30+ people directly & indirectly & will typically include Managers (SDMs & PM), team leaders & technical staff.

SKILLS / KNOWLEDGE / EXPERIENCE
• Typically has an Accreditation in Service Management and is fully versed in ITIL
• Able to demonstrate significant experience of leading & managing teams, within a service delivery environment.
• Demonstrates significant competency in leading & progressing teams of managers, team leaders & technical staff.

Jun 1st, 2010, 22:42	#1
abcdedcba Senior Member 注册日期: Feb 2010 帖子: 1,208 积分:10 精华:3	【注意】计算机专业工作机会朋友所在公司有3种职位招人，一个在Edmonton，两个在Regina。 1，Data Center Operations Manager（Regina） 2，Service Delivery Manager（Regina） 3，Application Support Analysts – Edmonton based – 3 full-time positions 都是和计算机有关的工作，我是外行，说不明白，如果有感兴趣的，跟贴留下EMAIL，我把具体要求Email过去。

Jun 1st, 2010, 22:48	只看该作者 #2
abcdedcba Senior Member 注册日期: Feb 2010 帖子: 1,208 积分:10 精华:3 声望: 527830	要求 Application Support Analysts – Edmonton based – 3 full-time positions Main Responsibilities: • Design, develop, test and implement application changes or enhancements. • Participate on projects as required. • Develop and maintain a good relationship with clients at both the user and managerial levels. • Appropriately manage client expectations on Help Requests and System Requests. • Understand and apply Help Request, System Request and Change Management processes as they apply to account/applications supported. • Understand and apply the Service Level Agreement (SLA) as it applies to Help Requests and System Requests. • Analyze problems and understand the impact of a problem on the application and on the client. • Provide accurate estimates for Help Requests and System Requests. • Analyze user requirements for changes or enhancements. • Submit regular status reports to business lead and the client. • Maintain and create system documentation for each supported application including enterprise architecture repositories. Required Skills – Level: Application to Mastery: • Microsoft Access • Java EE (Enterprise Edition) – Application • Java Persistance framework - Application • Java MVC (Model-View-Controller) framework– Application • JavaScript – Application • AJAX framework – Application • HTML– Application • CSS (Cascading Style sheets) – Application • Oracle PL/SQL • ASP • Crystal Reports • Oracle 10g RDBMS • SQL • Good team player • Continuously motivated to improve quality and efficiency • Strong written and verbal English communication skills

Jun 1st, 2010, 22:52	只看该作者 #3
abcdedcba Senior Member 注册日期: Feb 2010 帖子: 1,208 积分:10 精华:3 声望: 527830	Data Center Operations Manager This position provides 24x7 data center operations management for our critical data center facilities. The role includes white space management, M&E management, change management, and incident management in support of the primary Operations Manager. The data center workload consists of business critical IT equipment, vendor equipment and telecom equipment. This role will be located in Regina, Saskatchewan • Be responsible for providing effective and efficient utilization of resources to sustain the systems and services required to meet customer expectations and requirements • Ensure that all systems and services are in compliance with established policies and baselines • Be responsible for career and performance management of all assigned personnel to include performance assessment, competency assessment, training / development, and compensation actions • Ensure that staffing levels are maintained at optimal levels and all personnel have the full set of skills and competencies to meet current work assignments * Ensure personnel are developing competencies in preparation for future career positions • Be responsible for the Data Center environment including Storage, Back-ups, Job Scheduling, Data Center operations, and supporting infrastructure and applications Leadership / Change Functions: • Be responsible for selecting, developing, and motivating staff members and performing management administrative functions • Manage and direct the activities of staff • Provide guidance as appropriate • Lead a team of employees in the execution of IT service delivery to include the adherence to defined processes and methods, review of results, and evaluation • Support defined processes through effective management • Build effective teams committed to organizational goals • Foster collaboration among team members and among teams • Use teams to address relevant issues • Support new company programs through participation and engaging others • Challenge the status quo and champion new initiatives • Act as a catalyst of change and stimulate others to change • Pave the way for needed changes • Manage implementation effectively Requirements: Data Center Operations Management Qualifications: • A Bachelor's degree in Computer Science, Management Information Systems, or Business / Accounting is required • An MBA or MS / MA in a related field will be a plus • Minimum 5 years of management experience in IT Specific Experience Qualifications: • Demonstrated experience with Data Center Operations and related project implementation and management • Demonstrated ability to develop and manage an IT Team • Experience working in IT Operations including knowledge of common tools, methods, and techniques

Jun 1st, 2010, 22:53	只看该作者 #4
abcdedcba Senior Member 注册日期: Feb 2010 帖子: 1,208 积分:10 精华:3 声望: 527830	Service Delivery Manager We are seeking an experienced service delivery manager with expertise in providing service in the Enterprise Data Centre / Infrastructure services areas of IT; with specific experience of a service environment that is transformed as a contract deliverable. That can demonstrate a history (5years+) of delivery IT service to clients in the private and public sector that delivered demonstrable value to the client This role will be located in Regina, Saskatchewan The role holder is accountable for managing service delivery of a high complexity into one or more customer accounts. The customer relationship will typically be at Director/Board level & the contract will include resource management, cost control & achievement of productivity improvements. KEY ACCOUNTABILITIES • Leads service delivery to customer(s) in order to deliver contracted service commitments & continual service improvements (typically Director/Board level). • Actively owns service risks, controls service costs & improve productivity of high complexity contracts for customers in order to increase profitability & continually improve cost effectiveness. • In conjunction with the customer (typically at Director/Board level) stimulates & defines requirements for new service as part of an IT Service Strategy. Ensures such services are professionally introduced & accepted. • Proactively leads suppliers in a service partnership as ‘one service team’ to customers (typically operating at Director/Board level). • Leads & is a regular contributor & innovator to the continual improvement of Service Delivery standards & practices for the customer contract & community. Leads, motivates & develops a team of service delivery & technical service staff. DIMENSIONS • Accountable for service delivery of high complexity contracts. • Accountable for a cost budget of >C$5 million per anum. Typically manages 30+ people directly & indirectly & will typically include Managers (SDMs & PM), team leaders & technical staff. SKILLS / KNOWLEDGE / EXPERIENCE • Typically has an Accreditation in Service Management and is fully versed in ITIL • Able to demonstrate significant experience of leading & managing teams, within a service delivery environment. • Demonstrates significant competency in leading & progressing teams of managers, team leaders & technical staff.